Frequently asked questions
Find answers about orders, delivery, returns, and product routines.
How long does delivery take for electronics from Yray?
At Yray, most electronics orders typically ship within 3-7 business days, and we will provide tracking information once your order is on its way.
Do you offer warranties on your products?
Yes, Yray provides warranties on most of our electronics, ensuring you have peace of mind with your purchase.
What is your return policy for electronics?
At Yray, you can return unused electronics in their original packaging within 30 days for a full refund. Just reach out to us to initiate the process.
Can I pick up my order directly from Yray?
Absolutely! You can choose in-store pickup at checkout, and we'll have your order ready for you as soon as possible.
Do you provide technical support for the products purchased from Yray?
Yes, Yray offers technical support for all our products, so feel free to reach out if you need assistance!